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Recently, IDC released a new Top 10 Global Digital Transformation Forecast, which predicts that investment in digital transformation will reach $7.4 trillion by 2023. SOP Research Institute believes that mastering the fields of future culture, digital collaborative innovation, digital employee empowerment, and platform modernization in the forecast will give intelligent OA and other platforms more potential, further accelerating the construction of digital enterprises.
Top 10 directions for digital transformation of enterprises in the next 5 years
It is reported that IDC, a leading global market research firm for digital transformation (DX), released its "IDC FutureScape: 2020 Global Digital Transformation Forecast" on October 31st. IDC analysts Bob Parker and Shawn Fitzgerald discussed the top ten industry predictions that will have a significant impact on the digital transformation efforts of CIOs and IT professionals over the next 1-5 years, and provided guidance on how to use these predictions to guide their IT investment priorities and implementation strategies.
Prediction 1- Mastering Future Culture: By 2024, 50% of leaders in G20 organizations will master the "future culture" characteristics of emotional resonance, empowerment, innovation, customer and data centeredness, thereby achieving scale leadership.
Prediction 2- Digital Collaborative Innovation: By 2022, emotional resonance between brands and customers will drive ecosystem collaboration, and collaborative innovation between partners and competitors will drive a 20% increase in customer lifecycle value.
Prediction 3- Artificial Intelligence Scaling: By 2024, with proactive ultra high-speed operational changes and market response, enterprises with artificial intelligence (AI) capabilities will respond 50% faster to customers, competitors, regulatory agencies, and partners than their peers.
Forecast 4- Digital Products and Services: By 2023, 50% of organizations will overlook market driven business investments, and market share will be taken away by existing competitors and new digital market entrants who make this investment.
Forecast 5- Digitally Empowering Employees: By 2021, new Future Work (FoW) practices will increase the abilities and work efficiency of digital employees by 35%, thereby enhancing the productivity and innovation capabilities of practical organizations.
Forecast 6- Digital Transformation Investment: As organizations build information based competitive advantages, the proportion of DX expenditure in total ICT investment will increase from 36% to over 50% by 2023, with the largest growth being in the fields of data intelligence and analysis.
Prediction 7- Ecosystem multiplier effect: By 2025, 80% of digital leaders will set and differentiate end customer value measurement indicators based on their platform ecosystem participation, including estimating the ecosystem multiplier effect.
Forecast 8- Digital KPI Maturity: By 2020, 60% of companies will link digital KPIs to direct business value metrics such as revenue and profitability, thereby eliminating the current measurement metric crisis where DX KPIs are not directly linked to them.
Prediction 9- Platform Modernization: Driven by constantly upgrading network threats and new functional requirements, 65% of organizations will actively promote the modernization of legacy systems through extensive investment in new technology platforms by 2023.
Forecast 10- Investment Focus Insight: By 2023, companies hoping to make money using new intelligent technologies will invest over $265 billion globally, making DX business decision analysis and AI a link for digital innovation.
DX investment steadily increases, and enterprise operating systems are favored
Shawn Fitzgerald, Director of Global Digital Transformation Strategy Research, said: "Direct investment in Digital Transformation (DX) is growing at a compound annual growth rate of 17.5%. As companies develop into scaled future digital enterprises based on existing strategies and investments, it is expected to reach $7.4 trillion by 2020 to 2023. Organizations centered around new digital business models will be in a favorable position to compete successfully in the digital platform economy
In digital transformation investment, system construction is an important field, and how to convert real gold and silver into real digital efficiency is a topic that many CIOs, CEOs, and others are considering. Dr. An Xiaopeng, Vice President of Alibaba Research Institute, stated that the fundamental contradiction in current digital transformation is the contradiction between the demand for global optimization of enterprises and fragmented supply.
In the digital 2.0 era, business systems have become increasingly complex, and the gap between existing solutions based on traditional IT architecture and the complexity of business systems is widening. Enterprises need to build a new set of solutions. This is the new digital infrastructure constructed by the concepts of industrial Internet, industrial Internet of Things, cloud computing, edge computing, mobile terminal, middle platform, etc. Only in this way can we adapt to the complexity requirements of business systems, which is also the essential difference between Digital Transformation 1.0 and Digital Transformation 2.0.
In the past, we provided customers with hardware and software solutions. Today, we not only need hardware and software solutions, but also need to work with customers to create more value for their customers. Therefore, the entire architecture system is constantly migrating, from a technical architecture with numerous "chimneys" in the past that is difficult to respond quickly to customer needs to the present, based on cloud computing, edge computing, business platform The evolution process of various new management architectures on top of data centers and others is currently only beginning. In this context, digital operating systems for enterprises have emerged.
Intelligent OA will become a new entry point for digital operating systems
After Alibaba proposed becoming a commercial operating system and Tencent proposed building a digital transformation infrastructure, at the JDDiscovery JD Global Technology Explorer Conference, JD Digital Technology Group proposed for the first time the company's goal and positioning of building a "digital operating system". Some industry insiders exclaimed that "operating system" level services in the industrial internet field will become a new track for giants.
At present, it seems that the Alibaba system has taken the lead in terms of location, layout, and resources. Experts from the SOP Research Institute have stated that in the past decade, the information industry chain has subverted innovation, and software SaaS has become a major trend. From complex organizations to extreme flattening, from process driven to data driven, from internal management to ecological online, intelligent devices are ubiquitous, and the new management methods of the post-90s generation are moving towards the forefront... More advanced management values have been condensed into the new generation of commercial operating systems. Alibaba Cloud is the foundation of the new generation of commercial operating systems, and DingTalk is the entrance to the new generation of commercial operating systems.
As a mission level strategic partner and the only OA manufacturer invested by DingTalk, SOP continuously launches new digital office products led by intelligent OA and management platforms through comprehensive integration of products, markets, channels, culture, etc. Through digital chemical solutions in all industries and scenarios, it empowers the digital transformation of large, medium, and small enterprises.
Driven by DingTalk and SOP, intelligent OA will become the most important entry point for enterprise digital operating systems. ERP, electronic signatures, smart contracts, intelligent hardware, and other technologies will converge together to achieve intelligent collaboration and promote efficient collaboration among all employees. The brand new SOP intelligent OA inherits a simple and easy-to-use experience with nails, making it easy to get started without the need for training. Intelligent voice AI assistant, suitable for all nail smart hardware. Make smart office simpler than imagined! Application modules can be customized at will, with no constraints on additions, deletions, and adjustments. From entrepreneurship to going public, enterprise OA upgrading and adjustment, with ultra-high cost-effectiveness, allowing enterprises to have no financial pressure and not spend any more money unjustly!
The digital transformation of enterprises and the construction of digital operating systems will become standard configurations. As a new entry point, intelligent OA is the most core indicator to consider its performance. Backed by the fact of "10 million enterprise organizational nails", adhering to the best office practices of Fortune 500 enterprises, and sharing the SOP intelligent OA of Alibaba's intelligent office ecosystem, it is worth looking forward to
